Maybe now is the time for change, unless you are reading this at night…… On April 28th 1988 the passengers on Aloha Airlines Flight 243 had what can only be described as a horrendous and terrifying experience on their short flight from Hilo to Honolulu. The plane was a Boeing 737, and was at the Read more about A Friday thought on circadian rhythms.[…]
Last week there was a tragic story in the media about a lady who was killed during a visit to the beach as a result of holding onto an airport fence. The incident happened at the famous Princess Juliana International Airport, which is just metres from the sea, on Sint Maarten. The beach is famous Read more about A Friday thought on risk[…]
They played awful today, but I think we’re still going to win the cup! Have you ever noticed how supporters walking from a football match associate or dissociate themselves from their team? Maybe you haven’t, they probably don’t even notice them doing it themselves, as it is totally natural for all of us. If you Read more about A Friday thought on BIRGing[…]
You may not play poker, but you probably have a tell. When I tell people that I graduated in psychology, I am invariably met with the question “Oh no! Are you reading my body language?”. So there is a general awareness that non-verbal communication is a component of the behavioural sciences. However, you do not Read more about A Friday Thought on Communication[…]
How do I know what you want if you don’t tell me? The answer is, I’ll make an assumption, and that assumption will be based on my previous experiences. Last week we looked at self-fulfilling prophecies and how your expectation of someone’s performance can subconsciously influence their performance. https://www.bits-team.com/2017/06/22/a-friday-thought-on-self-fulfilling-prophecies/ If you expect someone to perform Read more about A Friday thought on expectation setting.[…]
Be careful what you wish for! In Greek mythology Pygmalion wished that he might meet a woman as beautiful as his ivory statue with which he had fallen in love. When he kissed the lips of his work of art, he felt the warmth of human contact. His wish had been granted and he had Read more about A Friday thought on Self-fulfilling Prophecies[…]
No one comes to work with the intention of doing a bad job. Even the least motivated of employees will report that they would not want to be associated with poor performance. So as leaders, it is up to us to help our team to meet or exceed their expectation. One of the ways we Read more about A Friday thought on Human Factors[…]
Maybe I decided to be bad at ten pin bowling. Ask any celebrity about their road to success and they will invariably tell you that they had a vision. Not a premonition, a vision of the success they craved, that they created in their mind. They typically attribute a good deal of their success to Read more about A Friday Thought on Personal Performance[…]
Good safety is good business. The motive force behind capitalism is the pursuit of profits. This is what drives businesses to do what they do. At a conference yesterday, a very bright and successful man, who runs an aluminium smelter in Dubai, said that he tells his team “we are not in the business of Read more about A Friday Thought on Business[…]
One of the most powerful leadership tools available to a manager is to listen to a concern from a team member, act upon it and fix it.