11th July 2017


Mark Faulkner BA (hons), MABP – Managing Director

After graduating in Psychology from the University of Newcastle Upon Tyne, Mark embarked on a career in business.  Starting out in international banking, he soon moved to the power industry where he applied behavioural science to the management of people in power stations.  His unusual combination of academic qualifications allowed him to provide a unique angle to management in an engineering biased sector.

With an HNC in Engineering, a graduate diploma in Procurement and Supply from CIPS and a national certificate from NEBOSH, Mark is able to talk from an informed position on many subjects.  This enabled him to enjoy a varied career in general management positions before founding his own company in 2017.  Behavioural Insights Team Solutions allows Mark to share his knowledge and experience gained over the last 20 years.

In recent years, many companies have realised the benefits of applying behavioural science to the workplace, with behavioural safety programs and leadership initiatives being increasingly common.  In such an environment, Mark’s background of behavioural science, business, health & safety and engineering is perfectly placed to support such initiatives.  This coupled with his extensive management and leadership experience makes him the ideal candidate to help you deliver improvements to your team’s performance.

Mark is also an approved Health & Safety Assessor, performing pre-qualification assessments to SSIP criteria, raising the standard of health and safety management in the workplace.

Mark’s personable style and interactive techniques make him a popular choice for the delivery of training.  He has a particular skill in relating scientific models and concepts to the modern workplace, making them easy to understand for any audience.


Professional Recognition:

Practitioner – The Association for Business Psychology

Direct Associate – Chartered Institute of Procurement and Supply

Approved Assessor – Safety Schemes in Procurement (SSIP)

Affiliate – Institution of Occupational Safety and Health (IOSH)


2017-to date                 Behavioural Insights Team Solutions Ltd.

Managing Director

Bringing behavioural science to the workplace to help you improve the performance of your team.

2016-2017                     InterGen                                             UK/Massachusetts

Global Inventory Manager

Working as part of the global Operations and Engineering Leadership Team, implemented a global program of inventory optimisation.  Implementing systems, governance and a program of education to enable the organisation to better manage inventory and deliver value to the business.

2015-2016                     InterGen                                                Coryton

Plant Manager

Responsible for all operational aspects of running a CCGT Power Station.

2013-2015                     InterGen                                                 Coryton

Operations & Maintenance Manager

Responsible for day-to-day Production activity and Compliance & Performance function.

2011-2013                     InterGen                                                  Coryton

Compliance & Performance Manager

Responsible for ensuring legal and HSE compliance and optimising plant thermal performance and reliability.

2007–2011                    InterGen                                                  Coryton

Materials Controller and UK Lead

In addition to the role of Materials Controller, providing regional co-ordination for ERP system support and development and perform the role of lead for UK procurement initiatives.

2000–2007                    InterGen                                                  Coryton

Materials Controller 

Inventory and Purchasing Management. Responsible for preparation of £21MM budget and management of £5MM inventory.  Responsible for management of £250K facilities budget and administration of all procurement activity for the site.  Also providing ad-hoc support to ERP software users in the region.

1997–2000                    InterGen                                                    Runcorn

Plant Attendant

Initially working on a team implementing the station’s planned preventative maintenance and ERP system.  Became plant attendant in 1998 supporting the maintenance department.  Gaining good foundation knowledge of the processes within a combined cycle gas turbine power plant.

1997–1997                    MBNA International Bank Ltd.                Chester

Credit Analyst

Determining credit worthiness of applicants for credit cards.  Liaising with international banks and clients.


2008 – Awarded Distinction in NEBOSH Level 3 National General Certificate in Occupational Health and Safety.

2006 – MCIPS.  Graduate Diploma foundation level

2000 – Awarded HNC Distinction in Engineering from Mid Cheshire College, Cheshire.  Specialising in Electronics.

1996 – Awarded 2.1 Honours degree in Psychology from the University of Newcastle Upon Tyne. Specialising in the study of autonomic processes and the practical application of the phenomenon of ‘mind over matter’.

1991-1993 – Awarded 4 A-levels at Sir John Deane’s Sixth Form College.  3 at grade A in Economics, British Government and Politics, General Studies; One grade D in Mathematics with Statistics.  Also awarded an A/S Level in French at Grade D.

Other Attainments:

2018 – Safety Schemes in Procurement (HSE authorised) – SSIP assessor.

2015 – CompEx – EX F, Foundation in Hazardous Awareness.

2011 – Chartered Institute of Environmental Health – Level 2 Award in Principals of COSHH

2009 – IOSH – Environmental Practitioner 1A Waste & Contaminated Land.