A Friday thought on Transactional Analysis

Good management shouldn’t be transactional, but behaviour often is. Here at BITS we often talk about reciprocity and consequence management, where one good deed earns another.  However, these are always presented as part of cultural change, where people behave in a reciprocal manner or are driven by a consequence led environment.  We never suggest that Read more about A Friday thought on Transactional Analysis[…]


Friend of BITS and adventurer Jonathan Holder is on day 13 of his big skate down.  He is already south of Birmingham having started out from John O’Groats.  His destination is Land’s End and he is doing the entire journey on a longboard.   In completing over 800 miles on road, lane and cyclepath he Read more about Bigskatedown![…]

A Friday thought on engagement.

I just don’t want to talk about Jesus today. A few days ago, at lunchtime I popped into town to stretch my legs and browse the local shops.  After a good walk around and the realisation I don’t actually do browsing, I decided to walk back home and get back to work.  As I walked Read more about A Friday thought on engagement.[…]

A Friday thought on perceptions.

Seeing is believing. What we see is what we believe, it is perhaps our most powerful and trusted sense.  How many of you would consider bidding on a car on EBay with no photos?  Even if the write up was authenticated by Jeremy Clarkson himself, you would most probably want to see it first. We Read more about A Friday thought on perceptions.[…]